Covid-19 FAQs

  • Performing daily temperature checks for all staff and patients.
  • Asking screening questions for all patients, staff and other persons entering the office.
  • Rescheduling patients who exhibit symptoms or have been exposed to COVID-19 and ensuring that ill or exposed staff follow appropriate self-quarantine measures.
  • Thoroughly sanitizing our facility in accordance with CDC guidelines.
  • Offering Telehealth appointments when deemed appropriate.
  • Limiting visitors to those escorts required for special assistance or circumstances.
  • Sanitizing work areas upon arrival and midday, including private staff restrooms.
  • Check in area, including chairs, countertops, pens, credit card machines, and bathrooms will be disinfected hourly.
  • All areas of entry, door handles, elevator buttons and stair handrails will be wiped down prior to start and midday.
  • Signs will be placed in restrooms to remind patients and staff of proper hygiene.
  • Patients will be screened outside the office. 
  • Social distancing stickers are in the foyer of the 2nd floor leading to temperature screening.
  • Patients must come unattended unless necessary. No more than one guest should accompany a patient. Guests will be screened as well.
  • Once full screening is complete, patients will be directed to check in. 
  • Check in areas will have counter shields, hand sanitizer, and wipes.
  • All patients, front office, clinical, and providers will be required to wear a mask.
  • We are reducing common use items such as pens, paper, magazines, iPads and other items and are utilizing verbal authorizations for registration signatures and clinical consents.
  • A nurse will greet each patient immediately after the check in process has been completed and place that individual in an exam as quickly as possible as an isolated waiting room.
  • Minimization of patients in the waiting room
  • Limiting our provider schedules to 2 providers in each suite, scheduling at 15-minute intervals.
  • Limiting the waiting room seating capacity.
  • Reconfiguring workstations and staff flow patterns throughout the office.
  • Once a visit is completed, exit arrows will lead patients out of the office minimizing additional exposure.
  • There will be no formal check out.
  • A call with be made to schedule follow up appointments within 24 hours.
  • A nurse will clean exam rooms after each patient encounter-including counters, table, chairs and doorknobs.